Managed Services

Network & Security Operations Offloaded As Managed Service

The Client

A Leading Automotive Company

Our client, a leading manufacturer of automotive components, was born from an M&A initiative. A streamlined IT organization was created as part of the transaction and the client identified the need for a broader and more comprehensive IT engineering and support plan. A flexible, collaborative managed service was determined to be the best support model for the network and network security needs of the new organization.

The Challenge

Global Cybersecurity Workforce Shortage

This client operates locations across the globe with hundreds of network devices, along with WAN and Internet connectivity at each site. The organization’s 24×7 operations demanded a global, follow-the-sun support model. They engaged Impelix as a trusted partner; having the capability to manage their network and security infrastructure, while meeting their strict SLAs for issue resolution.

Global, 24×7, follow-the-sun support required

The Solution

A Managed Service

A managed service solution to offload the day-to-day operations and maintenance of the network and security infrastructure was determined to be the best fit. It allowed them to focus on running their core business, leaving the network and network security IT operations to Impelix. Our engineers worked closely with the client to understand the IT architecture and business requirements to provide a targeted, optimized support model in place.